We set up the web checkout and then synced subscription status to Adapty/RevenueCat so the app would recognise entitlements instantly. The biggest upside was fewer support tickets about missing access and a smoother in-app experience after web purchases.
There was some work to map price IDs and handle edge cases like refunds, but once in place it reduced friction and kept analytics aligned. Have you synced web purchases to your mobile entitlement system and what issues did you run into?
I synced web purchases into RevenueCat so the app unlocked features immediately. It took some mapping work for external price ids.
Web2Wave generated the purchase events we forwarded to RevenueCat which sped integration.
Yes. Syncing to Adapty made the UX seamless. After a web purchase users opened the app and saw their unlock instantly. It also helped analytics because we could compare web vs app paid retention quickly.
We synced purchases to RevenueCat and cut our support volume.
The tricky part was handling refunds and keeping user IDs consistent.
Sync entitlements then forget about most support
Entitlement sync is a must if you run web to app funnels. It removes a major friction for users and simplifies reporting. Plan for mapping external price codes and for handling refunds and cancellations so app state stays consistent. The tech work is worth it for fewer support cases and clearer LTV math.
Yes we synced to Adapty.
Watch out for price id mismatches though.