We’re set up with Stripe and Apple Pay, but I often get requests for PayPal.
A few support tickets weekly aren’t a lot, but it makes me think we might be losing potential sales.
Has anyone noticed a significant increase in conversions after adding PayPal?
Consider adding PayPal if you get requests.
Those support tickets are red flags. When people email about payment options, you’re already losing sales from folks who just bounce without saying anything. PayPal’s huge for buyers who don’t want to punch in their card info, especially older customers and international ones. You’re looking at a 5-12% conversion bump. Stripe makes integration dead simple. Run it for 30 days and see what happens.
PayPal still converts well for some audiences. Test it if you’re getting enough requests.
We added PayPal to our travel booking app 8 months ago after getting similar requests. Checkout completions jumped 7% in the first month.
What surprised us - users over 45 and international customers loved it way more than we thought. Younger users? Still prefer cards.
Our devs got it running through Stripe in half a day. Worth trying if you’re already hearing about it from users.
I added PayPal after getting sick of those support emails and saw conversions jump 8% in two weeks.
People emailing about payment options are showing you there’s demand. Most just bounce without saying anything.
You’re already on Stripe, so adding PayPal’s straightforward - takes maybe an hour.