We’re considering a win-back campaign for some users who left.
It’s tricky though, as we don’t want to create a situation where they just cancel for discounts.
What types of offers have succeeded for you in bringing back valuable subscribers?
We’re considering a win-back campaign for some users who left.
It’s tricky though, as we don’t want to create a situation where they just cancel for discounts.
What types of offers have succeeded for you in bringing back valuable subscribers?
Skip discounts. Add features they actually wanted instead.